“I am urging all consumers to take advantage of this recall right away,” CPSC chairman Elliot Kaye said at a dedicated press conference. “Consumers [will be entitled to] either a replacement or a refund.”
The main difference between a government and manufacturer recall is the legal aspect. Prior to the CPSC’s involvement, retailers could still sell faulty handsets. Now, however, they have no other choice than to return all unsold stock.
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