9/14/16

Samsung Announces Lifetime Guarantee Against Long-Term Image Retention for 2016 SUHD Quantum Dot TVs in the U.S.

Lifetime Guarantee gives consumers added peace of mind when making a 2016 Samsung TV purchase

RIDGEFIELD PARK, N.J.--(BUSINESS WIRE)--Samsung Electronics America, Inc., the number one TV manufacturer worldwide for the past 10 years, today unveils a lifetime guarantee that covers TV screen burn-in for its entire line up of 2016 SUHD Quantum Dot TVs purchased in the United States. In the event of burn-in, Samsung guarantees to either repair or replace any 2016 SUHD Quantum Dot TV with a similar model at no cost for the life of the television.1

“We understand that buying a television is a very personal and substantial investment for our consumers”
“We understand that buying a television is a very personal and substantial investment for our consumers,” said Dave Das, Senior Vice President, Consumer Electronics, Samsung Electronics America. “We strive to deliver the best technology and picture quality with our televisions. This lifetime screen anti-burn-in guarantee is a testament to the confidence we have in our television line up and our commitment to our consumers that they will enjoy their 2016 SUHD Quantum Dot TV for years to come.”

Burn-in is a permanent defect in areas of a TV display that can be caused by cumulative effects of displaying the same image or scene for long periods of time, sometimes even as little as one hour.

The lifetime TV screen anti-burn-in guarantee SUHD TVs applies to consumers who purchase a 2016 SUHD Quantum dot “8” or “9” series TV in the U.S.

About Samsung Electronics America, Inc.

Headquartered in Ridgefield Park, N.J., Samsung Electronics America, Inc. (SEA), is a recognized innovative leader in consumer electronics, mobile devices and enterprise solutions. A wholly owned subsidiary of Samsung Electronics Co., Ltd., SEA is pushing beyond the limits of today’s technology and providing consumers and organizations with a portfolio of groundbreaking products in appliances, home entertainment, Internet of Things, mobile computing, smartphones, virtual reality, wireless infrastructure and wearables, in addition to offering leading content and services related to mobile payments, 360-degree VR video, customer support and more. Samsung is a pioneering leader in smartphones and HDTVs in the U.S. and one of America’s fastest growing home appliance brands. To discover more about Samsung, please visit www.samsung.com. For the latest Samsung news, please visit news.samsung.com/us and follow us @SamsungNewsUS.

About Samsung Electronics Co., Ltd.

Samsung Electronics Co., Ltd. inspires the world and shapes the future with transformative ideas and technologies. The company is redefining the worlds of TVs, smartphones, wearable devices, tablets, cameras, digital appliances, printers, medical equipment, network systems, and semiconductor and LED solutions. For the latest news, please visit the Samsung Newsroom at news.samsung.com.

1 In the event of burn-in from normal consumer use, Samsung Customer Service (1-800-726-7864) will either repair or replace at its option the 2016 SUHD TV with a similar model. This guarantee requires valid serial number and valid picture proof of burn-in, and product registration on Samsung.com starting from September 9th, 2016. Does not cover fraudulent claims or claims of burn-in resulting from negligence or improper use of TV. Repair or replacement may take up to 2-3 weeks.

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