The company says that it’s rolling out this update in Europe as part of its “absolute focus on customer safety.” The update is going to be rolled out across Europe from Monday, October 31. It mentions that this is another measure that it’s taking to drive the remaining Galaxy Note 7 owners in Europe to exchange their handsets immediately. Samsung says that two-thirds of all Galaxy Note 7 handsets in Europe have now been replaced.
“Our absolute priority continues to be customer safety. This new battery software update is specifically designed to remind all Galaxy Note7 customers to replace their device at their earliest possible convenience through their local Galaxy Note7 Replacement Programme. We once again would like to apologise for not meeting the standard of product excellence that our customers have come to expect from Samsung and we sincerely thank them for their continued understanding and cooperation,” said Conor Pierce, Vice President of IT & Mobile, Samsung Electronics UK & Ireland.