9/9/11
Tele2 increases the quality of roaming
Operator Tele2 has introduced a system of operational control of the services provided to subscribers while roaming. It provides continuous analysis and quality control services, and allows you to monitor the networks of 130 operators in more than 50 countries. The quality control system for mobile communication services in roaming allows technicians to quickly track the company Tele2 various indicators, as soon as possible to solve problems, as well as receive Comparative characteristics of networks - roaming partners that provide services within the same country. The system is based on solving the company's Global Roamer Keynote SIGOS. Program management is carried out through a convenient web-based interface that allows you to test in real time. All tests are processed by a central server system, established in Germany in Nuremberg. Testing are essential services that are available to subscribers of Tele2 in the service roaming partners: outgoing and incoming calls, send and receive SMS / MMS, Internet access using WAP services / Internet. Run all tests, as well as send service messages to e-mail is automated. This enables Tele2 to save considerably by optimizing the time and human resources necessary to identify and resolve problems. To date, specialists performed more than 15,000 test services to customers in Tele2 intranet, national and international roaming.
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