Ericsson and Zain Iraq enter into strategic managed services and network modernization agreement
Under the five-year managed services agreement, Ericsson will optimize, manage, operate and improve the wireless network and IT operations
Deal is part of Zain Iraq’s goal to deliver a better mobile experience on a high- quality network
Modernization of the network includes the supply of Ericsson’s radio base station RBS6000 and microwave transmission technology MINI-LINK
Zain Iraq, the country’s leading mobile telecommunications provider has signed a five-year managed services agreement under which Ericsson will optimize, modernize and manage IT operations and the mobile network that currently includes more than 3,500 sites across the country. This agreement also extends to the northern region of Kurdistan where Zain has recently launched commercial services and is expanding rapidly to meet customer demand.
Through this deal, Zain Iraq will be better positioned to support the evolution and growth of the Iraq telecommunications market. Zain currently serves over 12 million active customers in Iraq and they expect the market to continue growing in the coming years.
Mr. Emad Makiya, CEO of Zain Iraq, confident that the outsourcing agreement will have many benefits for the company and its customers, commented, "Choosing Ericsson, which has well over 15 years’ experience in managing outsourced networks to help operate our network in Iraq fits perfectly within our business objectives of improving efficiency and the quality of our networks and operations." He further added, "As a result, we will be in a far stronger position to dedicate resources and assets to our core business operations, continuing to improve customer support, developing and launching new products, services and mobile applications, and delivering on our Zain brand promise of ‘A wonderful world’."
Mr. Anders Lindblad, President of Ericsson Middle East, said: "This agreement will allow Zain to strengthen its competitiveness in this growing market and allow them to focus in providing an improved experience to its mobile services subscribers. Ericsson has more than 50.000 service professionals and over 15.000 sourced resources, working with the same tools, methods and processes globally. We are now welcoming additions to that the knowledge and expertise of the Zain Iraq employees," he continued.
Notes to editors
Our multimedia content is available at the broadcast room.
Ericsson is the world’s leading provider of technology and services to telecom operators. Ericsson is the leader in 2G, 3G and 4G mobile technologies, and provides support for networks with over 2 billion subscribers and has the leading position in managed services. The company’s portfolio comprises mobile and fixed network infrastructure, telecom services, software, broadband and multimedia solutions for operators, enterprises and the media industry. The Sony Ericsson and ST-Ericsson joint ventures provide consumers with feature-rich personal mobile devices.
Ericsson is advancing its vision of being the “prime driver in an all-communicating world” through innovation, technology, and sustainable business solutions. Working in 175 countries, more than 90,000 employees generated revenue of SEK 203.3 billion (USD 28.2 billion) in 2010. Founded in 1876 with the headquarters in Stockholm, Sweden, Ericsson is listed on NASDAQ OMX, Stockholm and NASDAQ New York.
Deal is part of Zain Iraq’s goal to deliver a better mobile experience on a high- quality network
Modernization of the network includes the supply of Ericsson’s radio base station RBS6000 and microwave transmission technology MINI-LINK
Zain Iraq, the country’s leading mobile telecommunications provider has signed a five-year managed services agreement under which Ericsson will optimize, modernize and manage IT operations and the mobile network that currently includes more than 3,500 sites across the country. This agreement also extends to the northern region of Kurdistan where Zain has recently launched commercial services and is expanding rapidly to meet customer demand.
Through this deal, Zain Iraq will be better positioned to support the evolution and growth of the Iraq telecommunications market. Zain currently serves over 12 million active customers in Iraq and they expect the market to continue growing in the coming years.
Mr. Emad Makiya, CEO of Zain Iraq, confident that the outsourcing agreement will have many benefits for the company and its customers, commented, "Choosing Ericsson, which has well over 15 years’ experience in managing outsourced networks to help operate our network in Iraq fits perfectly within our business objectives of improving efficiency and the quality of our networks and operations." He further added, "As a result, we will be in a far stronger position to dedicate resources and assets to our core business operations, continuing to improve customer support, developing and launching new products, services and mobile applications, and delivering on our Zain brand promise of ‘A wonderful world’."
Mr. Anders Lindblad, President of Ericsson Middle East, said: "This agreement will allow Zain to strengthen its competitiveness in this growing market and allow them to focus in providing an improved experience to its mobile services subscribers. Ericsson has more than 50.000 service professionals and over 15.000 sourced resources, working with the same tools, methods and processes globally. We are now welcoming additions to that the knowledge and expertise of the Zain Iraq employees," he continued.
Notes to editors
Our multimedia content is available at the broadcast room.
Ericsson is the world’s leading provider of technology and services to telecom operators. Ericsson is the leader in 2G, 3G and 4G mobile technologies, and provides support for networks with over 2 billion subscribers and has the leading position in managed services. The company’s portfolio comprises mobile and fixed network infrastructure, telecom services, software, broadband and multimedia solutions for operators, enterprises and the media industry. The Sony Ericsson and ST-Ericsson joint ventures provide consumers with feature-rich personal mobile devices.
Ericsson is advancing its vision of being the “prime driver in an all-communicating world” through innovation, technology, and sustainable business solutions. Working in 175 countries, more than 90,000 employees generated revenue of SEK 203.3 billion (USD 28.2 billion) in 2010. Founded in 1876 with the headquarters in Stockholm, Sweden, Ericsson is listed on NASDAQ OMX, Stockholm and NASDAQ New York.
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