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As the Mix Diversifies, Carriers Losing Control Over Mobile Content

A recent consumer survey conducted by ABI Research shows that today’s mobile phone owners use a mix of mobile content obtained from the Web, from their personal collections, and from their wireless carriers. As an example, today’s mobile consumer is more likely to watch a video from YouTube on his or her phone than a video from the carrier’s own service, but is more than twice as likely to get ringtones from the carrier than from any other source.

“Perhaps more with the mobile phone than any other consumer electronics device, content is obtained from a variety of sources,” says research director Michael Wolf. “This shows that despite the strong control most carriers retain over the network, their control over the mobile content ecosystem remains limited. The consumer will see more and more options for obtaining rich media in the future.”

The 14% of respondents who said they use their phone to watch video was split nearly evenly between those who watch video from websites such as YouTube (35%), from their own carrier’s video offering (31%), and from video they sideload onto their mobile devices (28%). Music was also mixed: the leading source of music files on a mobile phone was ripped CDs and sideloading onto the phone (48% of mobile-music listening respondents), while over one third of music-listening respondents (35%) purchased music through their carriers. Lastly, pre-loaded content such as games were some of the most popular forms, as six in ten mobile gamers said they only play the games that came with the phone.

“As the mobile phone grows from being a voice-centric device to a multidimensional communication and entertainment device, content channels will continue to multiply,” adds Wolf. “We expect to see increased content acquisition directly to the phone from the Web. And despite a loosening of control over content delivery to consumers, we believe the carriers will ultimately benefit as they open up their networks and handset platforms and look into taking advantage of increased advertising-supported content delivery.”

“Mobile Content Survey Results” reports on respondents’ preferences, activities, and patterns of non-business mobile phone use, with particular reference to multimedia content. The survey also explores respondents’ attitudes to mobile marketing, advertising, and privacy issues.

It forms part of three ABI Research Services, Digital Media, Consumer Video Technologies, and Mobile Content.

ABI Research is a leading market research firm focused on the impact of emerging technologies on global consumer and business markets. Utilizing a unique blend of market intelligence, primary research, and expert assessment from its worldwide team of industry analysts, ABI Research assists hundreds of clients each year with their strategic growth initiatives. For information, visit www.abiresearch.com, or call +1.516.624.2500.

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