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Does GSMA need "Intel Inside" type of marketing strategy?

This week, the GSMA announced a new mobile broadband service mark which, like 'Intel Inside', will be placed on devices to help customers identify laptops and other devices which are mobile broadband (essentially HSPA) ready. Additionally, the initial sixteen companies involved have earmarked global marketing spend of more than US$1 billion to promote the service mark.

Nathan Burley, analyst at research firm Ovum answers questions about whether the initiative is really necessary and what its impact will be.

Is a mobile broadband awareness campaign necessary?

The GSMA has launched what is essentially an awareness campaign to help drive take-up and use of mobile broadband on laptops and other non-handset type devices. Yet mobile broadband uptake is already growing rapidly without it. It could be argued that any promotion is better than nothing, but it looks a lot like the initiative is designed as a defensive move against WiMAX branding, Burley indicated.

Burley pointed out that the 'mobile broadband' badge is designed to help make it easier for buyers to identify devices which can connect to mobile data networks as easily as handsets do for voice. But surely it is already in the best interests of device vendors and operators to do this anyway? Of the sixteen companies involved in the initiative's launch all are already working together on embedded products. How does a sticker help?

Who will the service mark help? How will we know?

For a sticker to drive user buying decisions it needs industry wide support. The GSMA will need to quickly get other notebook vendors such as HP, Apple, Sony, Panasonic, NEC, and Fujitsu on board, Burley indicated.

Additionally the largest barriers to embedded laptop connectivity for OEMs are complexity in the solution and the costs to embed. According to the GSMA, the current cost to build-in HSPA connectivity is about US$70 and it expects that to get to as low as US$40 by next year. The only way this service mark will keep this number heading south is to increase volumes.

For operators, the initiative brings more co-ordinated promotional activity, but is the US$1 billion marketing spend any more or less than would have been spent anyway? If additional spend, then could the money have been better spent? The GSMA could have coordinated subsidies to drive volumes and lowered embedding costs by US$100 for 10 million laptops, Burley noted.

There is also a question as to how the GSMA is going to measure the initiative's effectiveness. If mobile broadband is already growing and operators and vendors are already spending on marketing, how will the GSMA know the initiative has been successful?

Built-in connectivity increasing, but what about the 'dongle'?

One thing that the announcement does highlight is the growing availability of embedded laptops. To date, laptops have predominately been connected by USB modems (or 'dongles'). However, the GSMA's vision is to eventually build in connectivity into as many laptops as possible, Burley noted.

Nonetheless, migration to embedded laptops will not occur overnight, he added. First and foremost, the replacement cycle of a laptop is longer than that of a mobile phone, slowing uptake, Burley explained. Embedded laptops are also more expensive and less flexible than a USB modem. A modem can be pooled for enterprise use, but a laptop is per person. Also, is the laptop redundant if the service provider changes?

An operator involved in the initiative told us last week that it believed that two thirds of mobile broadband access will still be via modem in two years time. That means over 30% for embedded laptops, a major increase compared to today, but they will remain in the minority. They'll have a nice sticker on, though.

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