Sprint Enhances Wireless Experience for Customers in Hawaii
Adds 13 Sites to Its Wireless Networks in Hawaii and Provides Improved Customer Experience in the Islands
HONOLULU, -- To improve the customer experience in Hawaii, Sprint (NYSE:S) invested more than $6.7 million and added 13 new cell sites to its wireless networks in the area during the first three quarters of 2008. Additionally, Sprint launched its Ready Now program -- an enhanced customer service experience -- in all of its island chain retail stores.
"Delivering a great customer experience is a top priority at Sprint," said Dale Goya, general manager, Hawaii. "With enhanced coverage and our Ready Now program, we are making it easier than ever to do business with Sprint. We want our customers to enjoy all the benefits of the Now Network and unleash the power of their Sprint wireless devices to access the Internet, enjoy location-based solutions and access exclusive content such as NFL Mobile. Wireless is changing the way people interact with their world, and we want to make that experience a positive one for our customers."
Sprint Mobile Broadband with EV-DO (Evolution - Data Optimized) Revision (Rev.) A technology, combined with a wide variety of EV-DO Rev. A-capable devices, allows customers to send and receive e-mail with large file attachments, access the Internet in seconds and enjoy streaming video and other real-time applications, as well as location-based solutions, on-the-go. Customers in the following areas will experience a better overall wireless experience as a result of recent network enhancements:
CDMA-enhanced areas that include EV-DO coverage:
Waimea Canyon on Kauai
Wailua Homestead on Kauai
Kukuiolono on Kauai
Anahola on Kauai
Keokea on the Big Island
Paauilo on the Big Island
Ainaola on the Big Island
University of Hawaii on Oahu
Kahala on Oahu
iDEN site enhancements that include Nextel Direct Connect:
Paiwa on Oahu
Waimano Home Area on Oahu
Schofield Barracks on Oahu
Kahului on Maui
Sprint operates the fastest national push-to-talk network and America's largest and most dependable 3G network.* On average, customers using EV-DO experience significantly faster upload speeds of 350-500 Kbps and download speeds of 600 Kbps-1.4 Mbps on the Sprint Mobile Broadband Network. To compare EV-DO Rev. A speeds against the speed of a current connection, Internet users can visit www.sprint.com/speedtest. For more information on the Sprint Mobile Broadband Network, visit www.sprint.com/mobilebroadband.
About Sprint Nextel
Sprint Nextel offers a comprehensive range of wireless and wireline communications services bringing the freedom of mobility to consumers, businesses and government users. Sprint Nextel is widely recognized for developing, engineering and deploying innovative technologies, including two wireless networks serving nearly 51 million customers at the end of the third quarter 2008; industry-leading mobile data services; instant national and international push-to-talk capabilities; and a global Tier 1 Internet backbone. For more information, visit www.sprint.com.
HONOLULU, -- To improve the customer experience in Hawaii, Sprint (NYSE:S) invested more than $6.7 million and added 13 new cell sites to its wireless networks in the area during the first three quarters of 2008. Additionally, Sprint launched its Ready Now program -- an enhanced customer service experience -- in all of its island chain retail stores.
"Delivering a great customer experience is a top priority at Sprint," said Dale Goya, general manager, Hawaii. "With enhanced coverage and our Ready Now program, we are making it easier than ever to do business with Sprint. We want our customers to enjoy all the benefits of the Now Network and unleash the power of their Sprint wireless devices to access the Internet, enjoy location-based solutions and access exclusive content such as NFL Mobile. Wireless is changing the way people interact with their world, and we want to make that experience a positive one for our customers."
Sprint Mobile Broadband with EV-DO (Evolution - Data Optimized) Revision (Rev.) A technology, combined with a wide variety of EV-DO Rev. A-capable devices, allows customers to send and receive e-mail with large file attachments, access the Internet in seconds and enjoy streaming video and other real-time applications, as well as location-based solutions, on-the-go. Customers in the following areas will experience a better overall wireless experience as a result of recent network enhancements:
CDMA-enhanced areas that include EV-DO coverage:
Waimea Canyon on Kauai
Wailua Homestead on Kauai
Kukuiolono on Kauai
Anahola on Kauai
Keokea on the Big Island
Paauilo on the Big Island
Ainaola on the Big Island
University of Hawaii on Oahu
Kahala on Oahu
iDEN site enhancements that include Nextel Direct Connect:
Paiwa on Oahu
Waimano Home Area on Oahu
Schofield Barracks on Oahu
Kahului on Maui
Sprint operates the fastest national push-to-talk network and America's largest and most dependable 3G network.* On average, customers using EV-DO experience significantly faster upload speeds of 350-500 Kbps and download speeds of 600 Kbps-1.4 Mbps on the Sprint Mobile Broadband Network. To compare EV-DO Rev. A speeds against the speed of a current connection, Internet users can visit www.sprint.com/speedtest. For more information on the Sprint Mobile Broadband Network, visit www.sprint.com/mobilebroadband.
About Sprint Nextel
Sprint Nextel offers a comprehensive range of wireless and wireline communications services bringing the freedom of mobility to consumers, businesses and government users. Sprint Nextel is widely recognized for developing, engineering and deploying innovative technologies, including two wireless networks serving nearly 51 million customers at the end of the third quarter 2008; industry-leading mobile data services; instant national and international push-to-talk capabilities; and a global Tier 1 Internet backbone. For more information, visit www.sprint.com.
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