AT&T Investment Delivers Improved Wireless Network Experience in Knoxville
Network Investments to Date Providing Area Customers with Enhanced Voice Calling Experience.
AT&T* released Knoxville network investment and expansion details that have contributed to customers benefiting from the nation’s fastest 3G network and an unsurpassed low local dropped call rate – one of the most common measures of wireless performance – according to drive test data collected by third-party independent wireless engineering firm Global Wireless Solutions (GWS).
“AT&T is committed to providing our customers with the very best possible network experience to complement our line-up of the most popular wireless devices that is unmatched in the industry,” said AT&T Tennessee and Kentucky Vice President and General Manager Jim Thorpe. “Since 2007 through the third quarter of 2009 we have invested more than $11 million in the Knoxville network to advance our goal of providing customers with a wireless experience that is second to none.”
More than twice the number of smartphone customers have chosen AT&T over its nearest competitor. AT&T is investing billions of dollars in its wireless network companywide in 2009 alone. Knoxville area network enhancements include initiatives to improve speed, capacity and coverage.
“The Knoxville area continues to benefit from AT&T’s high-quality network investments,” said Alan Hill, AT&T Tennessee regional director, external affairs. “Over time, this type of communications infrastructure will lead to more and better jobs for this region.”
AT&T 2009 network enhancements in Knoxville to date include:
Increased data speeds by adding 3G capacity at 13 cell sites in the core of Knoxville.
Expanded 3G coverage area to include Sevierville, Pigeon Forge and Gatlinburg.
Deployed three new cell sites to further enhance coverage in the Sevierville and Pigeon Forge area.
In 2010, AT&T plans to roll out even faster 3G speeds in 25 of the top 30 markets with deployment of HSPA 7.2. This technology doubles the theoretical peak speed of today’s 3G network. As with all wireless connections, typical real-world speeds will be less than the theoretical maximum, and will vary based on a number of factors. AT&T is currently planning for field trials of next generation LTE wireless technology. AT&T expects LTE field trials to begin next year, with deployment beginning in 2011, which is when manufacturers expect a wide variety of compatible devices to be available.
As part of AT&T’s ongoing commitment to deliver the best possible wireless experience, AT&T recently announced the launch of AT&T Mark the Spot, an iPhone app that enables customers to quickly and easily provide feedback on AT&T network performance in a specific location. The new AT&T Mark the Spot app adds to AT&T’s existing network performance data to further fine-tune network investment planning and prioritization moving forward. The app, available today as a free download via the iTunes App Store, enables users to provide valuable feedback with as little as two button clicks.
The latest GWS data confirms a national dropped call rate of only 1.32 percent and that AT&T has the nation’s fastest 3G network.
Along with AT&T tracking to invest between $17 billion and $18 billion this year – billions of which is dedicated to its wireless network – these metrics demonstrate that AT&T’s investments are paying off for customers.
AT&T* released Knoxville network investment and expansion details that have contributed to customers benefiting from the nation’s fastest 3G network and an unsurpassed low local dropped call rate – one of the most common measures of wireless performance – according to drive test data collected by third-party independent wireless engineering firm Global Wireless Solutions (GWS).
“AT&T is committed to providing our customers with the very best possible network experience to complement our line-up of the most popular wireless devices that is unmatched in the industry,” said AT&T Tennessee and Kentucky Vice President and General Manager Jim Thorpe. “Since 2007 through the third quarter of 2009 we have invested more than $11 million in the Knoxville network to advance our goal of providing customers with a wireless experience that is second to none.”
More than twice the number of smartphone customers have chosen AT&T over its nearest competitor. AT&T is investing billions of dollars in its wireless network companywide in 2009 alone. Knoxville area network enhancements include initiatives to improve speed, capacity and coverage.
“The Knoxville area continues to benefit from AT&T’s high-quality network investments,” said Alan Hill, AT&T Tennessee regional director, external affairs. “Over time, this type of communications infrastructure will lead to more and better jobs for this region.”
AT&T 2009 network enhancements in Knoxville to date include:
Increased data speeds by adding 3G capacity at 13 cell sites in the core of Knoxville.
Expanded 3G coverage area to include Sevierville, Pigeon Forge and Gatlinburg.
Deployed three new cell sites to further enhance coverage in the Sevierville and Pigeon Forge area.
In 2010, AT&T plans to roll out even faster 3G speeds in 25 of the top 30 markets with deployment of HSPA 7.2. This technology doubles the theoretical peak speed of today’s 3G network. As with all wireless connections, typical real-world speeds will be less than the theoretical maximum, and will vary based on a number of factors. AT&T is currently planning for field trials of next generation LTE wireless technology. AT&T expects LTE field trials to begin next year, with deployment beginning in 2011, which is when manufacturers expect a wide variety of compatible devices to be available.
As part of AT&T’s ongoing commitment to deliver the best possible wireless experience, AT&T recently announced the launch of AT&T Mark the Spot, an iPhone app that enables customers to quickly and easily provide feedback on AT&T network performance in a specific location. The new AT&T Mark the Spot app adds to AT&T’s existing network performance data to further fine-tune network investment planning and prioritization moving forward. The app, available today as a free download via the iTunes App Store, enables users to provide valuable feedback with as little as two button clicks.
The latest GWS data confirms a national dropped call rate of only 1.32 percent and that AT&T has the nation’s fastest 3G network.
Along with AT&T tracking to invest between $17 billion and $18 billion this year – billions of which is dedicated to its wireless network – these metrics demonstrate that AT&T’s investments are paying off for customers.
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