AT&T U-verse TV Customers Denied a Fair Deal by Hallmark
AT&T U-verse® TV customers have been denied a fair deal for Hallmark Channel and Hallmark Movie Channel programming by Crown Media. AT&T* issued the following statement to update its customers:
“We are very disappointed that Hallmark has refused to provide AT&T and its customers with a fair deal — one that is no worse than similarly-sized and smaller providers — and refused to adhere to key obligations under our current deal. We offered to extend the current deal while talks continued, and Hallmark rejected that offer. Hallmark has forced us into a position where we no longer have the rights to carry the Hallmark channels as of 12:01 EDT. We don't want customers to lose their programming, but we believe strongly that our customers should not have to pay more than their fair share for Hallmark's channels, which is exactly what Hallmark is demanding.”
In the place of Hallmark Channel and Hallmark Movie Channel, AT&T U-verse customers will be able to enjoy a free preview of the popular family programming from Starz Kids & Family on channel 176 and Turner Classic Movies on channels 794/1794. And since several of Hallmark's programs are available on other U-verse channels, customers will be able to find these programs using the U-verse Search feature, by hitting “Menu” on their U-verse remote and selecting “Live TV” and then “Search.”
U-verse TV customers can get more information at att.com/fighting4you or can call Hallmark at 1-877-677-6385.
“We are very disappointed that Hallmark has refused to provide AT&T and its customers with a fair deal — one that is no worse than similarly-sized and smaller providers — and refused to adhere to key obligations under our current deal. We offered to extend the current deal while talks continued, and Hallmark rejected that offer. Hallmark has forced us into a position where we no longer have the rights to carry the Hallmark channels as of 12:01 EDT. We don't want customers to lose their programming, but we believe strongly that our customers should not have to pay more than their fair share for Hallmark's channels, which is exactly what Hallmark is demanding.”
In the place of Hallmark Channel and Hallmark Movie Channel, AT&T U-verse customers will be able to enjoy a free preview of the popular family programming from Starz Kids & Family on channel 176 and Turner Classic Movies on channels 794/1794. And since several of Hallmark's programs are available on other U-verse channels, customers will be able to find these programs using the U-verse Search feature, by hitting “Menu” on their U-verse remote and selecting “Live TV” and then “Search.”
U-verse TV customers can get more information at att.com/fighting4you or can call Hallmark at 1-877-677-6385.
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