Samsung unveils program to support customers - VIP Service

Samsung Electronics Co. Ltd. unveiled a new program for the owners equipment Samsung - VIP Service. The main advantages of the new service are that the repair of equipment will be made within 48 hours after treatment, and for callers in the call-center will provide a special VIP-Service provides support and replacement fund.

The VIP Service extends only to the holders of the VIP-cards Samsung and only for products marked with a special icon VIP Service. Program term determined by the period of warranty on the product.

To take advantage of VIP service, the customer must buy the technique of Samsung, marked by an icon, and then register by calling the number of single service VIP-support 8-800-555-55-88 (free call for all Russian regions). After registering at the address specified by the client will receive a VIP-card.

The first phase of VIP service starts in Moscow and Moscow region on May 18 for smartphones Samsung Galaxy S II, and since June 1 product line involved in the program will be expanded. It is planned to gradually increase the number participating in the program products, and cities which will be available to VIP service.