New appointments in the "VimpelCom"

The mobile operator "Beeline" announced the appointment of Vice-President for Sales and Service, from December 3, 2012. They became Sergey Rubtsov, previously held the position of director of sales in the mass market.

At the position of Vice President, Sales and Service, Sergei will be responsible for the full cycle of interaction with clients to solve problems to improve the customer experience and increase customer satisfaction. As noted by the operator - given that working with users through contact centers, private offices and dealer network are inextricably linked, it was decided to merge these areas in blocks of sales and service. On December 3 Management customer service under Helena sister Anna also goes into unit sales and service.