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AT&T Revises Upgrade Eligibility

“When am I eligible for an upgrade?”

AT&T offers several options designed to fit your individual needs.

Today, we’re announcing a 24-month upgrade policy across all of AT&T’s wireless products and services.  This aligns device upgrade eligibility with our standard two-year wireless agreement and it applies to any customer whose agreement expires in March 2014 or later.

AT&T will continue to offer a variety of options to best suit customers’ individual needs:

Purchase a subsidized device with a new two-year wireless agreement.  You will be eligible to upgrade your device at the subsidized price after 24 months.
Share an upgrade.  Share an upgrade with another person on your account provided it is within the same device category (e.g. phone to phone, tablet to tablet, etc.)
Early upgrades.  Once you’ve completed six months or more of your Service Commitment, you qualify for partial discount off the full retail price when you sign a new two-year wireless agreement.
 Trade-in.  Take advantage of our trade in program. And, for a limited time, when you trade in your current smartphone (three years or newer and in good working condition), you could receive at least $100 off the purchase of a new smartphone.1
Purchase a device at full retail price.  You can pay full retail price for a phone anytime without a two-year Service Commitment.
Bring your own device.  You’re welcome to bring a compatible GSM-capable phone to AT&T and sign up for service without a Service Commitment.
You can go to att.com/wireless to check upgrade eligibility or dial *NEW# (*639#) from your wireless device to receive a text with your upgrade eligibility date.

1.  Limited time offer, subject to change.  Only available in-store at participating locations.  Before trade- in restore original factory settings & delete personal information from memory/ SIM card.   Trade-in Value provided Via AT&T Promotion Card in AT&T-owned stores instantly. Participating dealers provide instant savings or dealer-store promotion card.  AT&T Promotion Card may only be used toward purchases of AT&T products & services at AT&T-owned stores, att.com, or to pay wireless bill. Not redeemable for cash.  See a store representative or att.tradeandsave.com for offer details.

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