Verizon Wireless is pleased to announce a software update for your device. This software update has been tested to optimize device performance, resolve known issues and apply the latest security patches.
Before you download:
Connect your device to a Wi-Fi network, or make sure it has a strong Verizon Wireless network connection.
Ensure your battery is fully charged before starting the software update.
Current Software Update Benefits
Software Version: MMB29K.G920VVRU4CPF2
This software update helps prevent an unintentional device Factory Data Reset (FDR) after multiple failed attempts to use a fingerprint to unlock the device.
There are new safeguards to prevent a Factory Data Reset (FDR) following accidental or inadvertent Home button presses, like when your phone is in your pocket or purse.
Your device will only initiate a FDR after 15 failed unlock attempts.
You'll get 10 tries to unlock your device using your fingerprint.
If that doesn't work, you'll get 5 additional attempts to use your back-up PIN or password.
Business users could have different policies with fewer allowed attempts, check with your company IT department.
Next steps and additional links:
Please allow additional time for the apps on your device to continue to download after the software update.
If for any reason this software update doesn't fully download, our Software Upgrade Assistant* tool can provide immediate self-serve troubleshooting guidance.
Operating System FAQs
Check out the latest Verizon offers for Samsung devices and upgrade to a newer Samsung smartphone. Not sure if you're eligible to upgrade yet? Find out fast in My Verizon.
Software Update Instructions
Previous Software Update Benefits
View Software Version - Samsung Galaxy S 6
How to Use Guide: Verizon Cloud
[How to Use Guide]
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Advanced Devices - Software Updates
Find out if there is a software update available for your device.