Please accept our sincere apologies for not being able to deliver your loved Galaxy Note7, and the inconvenience this has caused you.
We thank you for your love and passion for Samsung Mobiles and are deeply touched by the support received from you. In lieu of the Galaxy Note7 Pre-book offer, we would like to provide you an exclusive Samsung Galaxy S7/S7 Edge offer.
On purchase of Samsung Galaxy S7/S7 Edge, you will get the following benefits:
· We will ship the new Samsung Gear VR to you absolutely free
· We will also ship a Samsung Level U – Stereo Wireless Headset absolutely free
· To deliver the best experience on your Gear VR, we would be gifting you an Oculus VR content voucher worth INR 3,300 approx. ($50)
· In addition, we would also offer you One Time Screen Replacement for a period of 12 months from date of activation (T&C apply)
Please visit the retailer or online portal from where you had pre-booked your Galaxy Note7 to avail the above offer. In case you do not wish to avail the offer, you can get full refund of the pre-booking amount from your retailer or online portal.
Should you need any further information, please feel free to write to us at firstname.lastname@example.org
We sincerely thank you for your understanding and patience. We look forward to your continued patronage.
Best wishes for the festive season.
Team Samsung India