All four major carriers in the United States are now on the same page with regards to the replacement Galaxy Note 7 units. Verizon and T-Mobile are now also allowing their customers to turn in a replacement device and exchange it for any other smartphone in their lineup. It doesn’t necessarily have to be a Samsung smartphone so there’s a real risk that many who have lost faith in the Galaxy Note 7 might easily jump ship to the iPhone 7.
Samsung is yet to offer an explanation as to why it just can’t seem to fix the Galaxy Note 7. So far the company has only said that it takes all reports of exploding units seriously and that it’s closely working with the US Consumer Product Safety Commission on this. If the issue persists Samsung might even have to authorize a second recall of the Galaxy Note 7 which will certainly further damage consumer confidence in the company.