Prior to installing the update, users received a notification on their watch displaying the date, time, subject and the first couple of sentences when a new email surfaced in their inbox. However, the wearable is now reportedly displaying an alert saying that it “can’t show the email for security reasons” and that users should attempt to “view it on [their] phone” instead.
It’s currently unclear whether the glitch is affecting all email accounts. Although, one user has reported that notifications are being delivered in the standard format for his Gmail and Outlook accounts, but are not for Exchange. After having a discussion with his IT guys, he was able to confirm that “nothing has changed over the last few days on their end,” which means that it must be a problem that Samsung introduced with the update.