Burning Galaxy S 4 in the United Arab Emirates with a girl during shipping
After the explosion incident phone Galaxy S3 in the pocket of a girl in Switzerland and the news arrived from the combustion phone Galaxy S 4 in the United Arab Emirates in Abu Dhabi girl while charging the phone at night.
Where the "Sarah" by sending an e-mail to Samsung with a copy to the news site Emirates 24 | 7 about what happened to her Galaxy S4 attached pictures that displays what happened from burning in the port of USB and the wire and damaged protective cover, too, has been published online news with surrounding detailed account of the incident that took place, where I woke up, "Sarah" in the middle of the night to the smell of burning Taking Bhattvha the Galaxy S 4 burns while plugged into the charger for the night, after it bought the duration of the month of phone from a telecommunications company.
The "Sarah" to that time was the second night, and the phone have been Tosalih to the charger for about 3 hours, was to take measures to prevent a bigger problem may be detrimental to the house by combustion, which hit the phone.
After the incident, I went, "Sarah" to the authorized agent for Samsung to Icomo a replacement phone on the grounds that the device within the warranty did not exceed the official month of use, but the agent told her not to their ability and their refusal to replace a phone that burned a new phone.
After the rejection of the replacement site has Emirates 24 | 7 contacted again with Samsung Gulf and explain what happened with the agent, and then began to Samsung take the incident seriously, and has contacted talk to its owner the phone with the approval of a replacement phone, as well as to provide cover also despite the fact that the cover has been purchased independently of the phone.
For its part, Samsung has announced the Gulf, the investigation into this incident and find out the main reason for this combustion after a full examination on the Galaxy S aggrieved 4.
We do not know exactly what caused the problem until Samsung shall submit a report about that, especially as the Galaxy S4 phone is the most important Android phone for the company in this year, which is betting it globally.
It should be noted that some users are suffering from the problem of the hottest Galaxy S 4 where the phone heats up during use, and the problem appeared in some phones, and everyone is waiting for a new update of the phone so that the issue is not resolved soon.
Are you own Galaxy S 4? Do you suffer from any problems in your phone? Say.
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