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Economic conditions reducing mobile end-user spending up to 15%, says ABI Research

Mobile end-user average revenues per user (ARPUs) dropped between 5% and 15% on year in fourth-quarter 2008 compared to fourth-quarter 2007. China, India, and a number of other Asian markets dropped more than 10%. In Europe the ARPU contraction was in the range of 5-8% decline. In North America, on-year ARPU did not nosedive, as ARPUs were buoyed by mobile data. In South America, markets were more mixed with some markets deflating and others, like Brazil, managing to hold up ARPUs.

Mobile data (messaging and mobile Internet) contributes 38% of Japanese ARPUs, and many European operators depend on mobile data for over 25% to 30% of their ARPU.

"The evolution to LTE, along with 3.5G technologies, is not just about offering end-users faster download speeds. It is also about capacity," said ABI Research vice president Jake Saunders. "Our research into mobile network traffic shows that the ramp-up in traffic is effectively exponential. Global terabits transferred per month are expected to grow 155% between 2008 and 2009, from 81,670 terabits to 31,720."

One of the fastest growing revenue segments for mobile operators is mobile Internet, driven by access fees and data traffic. Internet-related revenues grew between 15% and 25% on year for fourth-quarter 2008. ABI Research expects absolute mobile Internet revenues to continue growing robustly in spite of the economic downturn in 2009. Improvements in work, personal productivity, and organization are proving to be strong draws to mobile data applications.

End-user voice traffic still grew between 2% and 10% depending on the market, but revenues/minute continues to decline. End-users are embracing mobile data applications such as messaging, web browsing and game downloads. "There is money to be made from these services," said Saunders. "But operators need to manage traffic loads carefully. A maxed-out base-station can equate to thousands of dollars in lost revenues."

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