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Despite Bankruptcy, General Motors Tops New ABI Research Global OEM Telematics Vendor Matrix Ranking

General Motors has been ranked at the top of the latest Vendor Matrix released by ABI Research.

BMW and Ford claimed the second and third spots in the company’s most recent evaluation of worldwide OEM telematics vendors.

“While GM’s Onstar retains the first rank by offering the most complete and reliable consumer telematics safety and security portfolio available in the US (and soon in China), its competitors are gradually closing the gap,” comments research practice director Dominique Bonte. “Second-ranked BMW continues to lead the way in connected infotainment and standardization initiatives. Ford’s SYNC solution claims the third spot – a spectacular rise from the 9th rank in last year’s Vendor Matrix – thanks to an affordable hybrid solution combining infotainment, security and navigation features in the US, also planned to launch in Europe and Asia in the future.

The Vendor Matrix is an analytical tool developed by ABI Research to provide a clear understanding of vendors’ positions in specific markets. Vendors are assessed on the important parameters of “innovation” and “implementation” across several criteria unique to each vendor matrix.

For this matrix, under "innovation," ABI Research examined vendors’ offerings in connected infotainment, off-board navigation, emergency calling, roadside assistance, and stolen vehicle tracking and recovery. Also considered: PAYD (pay-as-you-drive) insurance, remote control capabilities, concierge services, remote diagnostics, and external connectivity.

Under "implementation," ABI Research scrutinized the vendors’ partnerships, their profitability and ability to scale, their subscriber bases, the number of car models offering telematics, and their pricing. Other factors evaluated were the firms’ marketing, branding and communication effectiveness, the degree to which they comply with standards and use open source software, their geographical coverage and international presence, the overall quality and reliability of their services, and the companies’ overall organizational health.

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