Header Ads

AT&T Investment Delivers Improved Wireless Network Experience in West Palm Beach

Network Investments to Date Providing Area Customers with Enhanced Voice Calling Experience.

AT&T* released West Palm Beach network investment and expansion details that have contributed to customers benefiting from the nation’s fastest 3G network and an unsurpassed low dropped call rate – one of the most common measures of wireless reliability – according to drive test data collected by third-party independent wireless engineering firm Global Wireless Solutions (GWS).

“AT&T is committed to providing our customers with the very best possible network experience to complement our unmatched line-up of popular wireless devices,” said AT&T South Florida Vice President and General Manager Rich Guidotti. “Since 2007 through the third quarter of 2009, we have invested more than $19 million in the West Palm Beach network to advance our goal of providing customers with a wireless experience that is second to none.”

More than twice the number of smartphone customers have chosen AT&T over its nearest competitor. AT&T is investing billions of dollars in its wireless network companywide in 2009 alone. South Florida network enhancements include initiatives to improve speed, capacity and coverage.

AT&T 2009 network enhancements in Palm Beach County to date include:

The completion of a network project that involved the addition of a third layer of capacity to nearly 50 cell sites – the first UMTS network upgrade of its kind to be completed by a wireless provider in the U.S.;
A second layer of capacity added to nearly a dozen cell sites;
The activation of 5 new cell sites;
The addition of 3G technology to 7 existing cell sites;
The addition of approximately 450 T1s to increase voice and data capacity between the cell site and routing switch; and
An upgrade to the UMTS/3G switching center.
In 2010, AT&T plans to roll out even faster 3G speeds in 25 of the top 30 markets with deployment of HSPA 7.2. This technology doubles the theoretical peak speed of today’s 3G network. As with all wireless connections, typical real-world speeds will be less than the theoretical maximum, and will vary based on a number of factors. AT&T is currently planning for field trials of next generation LTE wireless technology. AT&T expects LTE field trials to begin next year, with deployment beginning in 2011, which is when manufacturers expect a wide variety of compatible devices to be available.

"Here in Florida, we know that technology is driving dramatic change in our workplace and our homes, creating new products and services and new jobs and industries,” said Tony Carvajal, executive vice president of the Florida Chamber Foundation and chairman of Innovation and Infrastructure Caucus. “Such change wouldn’t be possible without private investment like that reflected in today's announcement by AT&T. AT&T's investment means that Florida businesses and consumers can better benefit from faster, more robust technology that also helps attract and retain jobs for our citizens."

As part of AT&T’s ongoing commitment to deliver the best possible wireless experience, AT&T recently announced the launch of AT&T Mark the Spot, an iPhone app that enables customers to quickly and easily provide feedback on AT&T network performance in a specific location. The new AT&T Mark the Spot app adds to AT&T’s existing network performance data to further fine-tune network investment planning and prioritization moving forward. The app, available today as a free download via the iTunes App Store, enables users to provide valuable feedback with as little as two button clicks.

The latest GWS data confirms a national dropped call rate of only 1.32 percent and that AT&T has the nation’s fastest 3G network.

Along with AT&T tracking to invest between $17 billion and $18 billion this year – billions of which is dedicated to its wireless network – these metrics demonstrate that AT&T’s investments are paying off for customers.

No comments:

Powered by Blogger.