Motorola confirms problems with voice in Atrix

In response to numerous complaints from users on the support forum for Motorola, one of the representatives said that the problem with voice quality in the recently released smartphone market Motorola Atrix is ​​the place to be. He proposed no solutions to the problem, but noted that the company know about it and working on a solution. To get a better idea of ​​what's happening with the unit, the company asks users how to describe in detail the problem that they face. And also to report on conditions of use smartphone. However, some issues that interest the company look a little strange. Since the company interest to use a cover or a protective film on the screen and, if used, what brand, and the men addressed the question of the presence of vegetation on the face. There are also more traditional questions: Was covered during the conversation optional microphone on the back side of the machine and the problem has arisen in a noisy or quiet environment.

In addition, representatives of Motorola are interested in what have been exposed to configure the system noise suppression have been made whether they will change and whether it led to changes in transmission quality. Factor, which could also affect the quality of the signal is called a mobile network, but it's true for most vehicles. As a result of the responses received, it was found that the problem disappears when using the Bluetooth-headset, though it certainly can not be out of the situation. The problem first emerged in mid-February, but the massive stream of complaints began in early March. As of today, Motorola has not published any official way to solve it.