Huawei Poland was selected as the prime systems integrator and implementation partner to deploy the Business Enabling Suite (BES) across the Polsat Group for an omnichannel sales platform, customer relationship management (CRM), unified product catalog and convergent billing. The project is expected to involve several hundred experts from the Polsat Group, Huawei, and a number of partners.
The business objective of the transformation and implementation of the new IT platform is to create a single, omnichannel sales platform and consistent customer experience across the group while delivering operational efficiency and flexibility. The IT transformation will allow for unified business processes, faster time to market, improved product bundle offerings, and an enhanced consistent customer experience.
Junfeng Li, CEO of Huawei Poland said, ”The variety of business conducted by Polsat Group makes the scope of the project unique on a global scale, and thus this implementation is one of the most strategic digital transformation deployments in the world that redefines Huawei’s position as a technology platform provider for BSS transformations in any vertical industry.”