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Avaya leaders in the industry "IP-telephony"

Avaya, a manufacturer of equipment and software applications for business communications, announced that research company Gartner, in its new Magic Quadrant 2008 report on corporate telephony market, its position in the "Leaders" for the "completeness of vision" and "Consistency in implementing a strategy ". Corporate telephony in the records is defined as provide a comprehensive and voice services to all wired and wireless subscribers in the large enterprise.

In its reports to Magic Quandrant company Gartner classifies suppliers as "Leaders" (Leaders), "Pretendentov" (Challengers), "Innovators" (Visionaries) or "Niche players" (Niche Players), in accordance with the assessment of their strategy declared and actual performance. For the first time Gartner report on corporate telephony market Magic Quadrant 2008 swept three regions: North America, Europe, Middle East and Africa (EMEA), as well as the Asia-Pacific region. Gartner experts decided to join them in his report to underscore the growing influence of globalization on the corporate telephony market.

According to a study Gartner, unified communications (Unified Communications) play a significant role in choosing a platform for corporate telephony. The report states: "For companies increasingly important consideration of potential suppliers of services in the field of IP-telephony in a broader context - in the context of unified communications (UC). This is a good opportunity to adjust their investment plans and reduce the list of suppliers through the use of IP-telephony as a united platform for corporate telecommunications infrastructure. The introduction of IP-telephony integration allows communication infrastructure and unified communications applications, which is particularly important for geographically distributed companies with remote branch offices, small offices and customer service centres ".

The core set of products and services for corporate telephony from Avaya is Avaya Communication Manager, a software platform, which are built on the basis of communication solutions in the field of IP-telephony, traditional telephony or integrated solutions. Communication Manager - basic solution, building on which company the customer gets the opportunity to take advantage of all decisions Avaya Unified Communications, which include a wide range of applications for full transmission systems of communications, conference calling, video and support for mobile devices.

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